Matthews Motors BBB Complaint

COMPLAINT ACTIVITY REPORT  Case # 11122975        Better Business Bureau

 Consumer Info:    Corbett, Constance   Clayton NC

Business Info: Matthews Motors

11315 US Hwy 70-W Business

Clayton, NC  27520

Location Involved:    (Same as above)

Consumer’s Original Complaint :

Matthews Motors had my car 17 days. They have not fixed it but want $800 for their efforts, plus $100 to $120 to tow it to someone they say might fix

My car broke down mid day Nov 3. I called my regular mechanic who is the official tow truck driver for Matthews Motors. He said since their logo was all over the car, he had to tow it to their service dept.  Pete Fowler in Matthews Motors Service Department  called Nov 6 to say it would cost $544.58 to repair it. I told them to go ahead. I could afford that. It didn’t fix it. They needed to replace more parts, they said. Every day I got a different story. Parts were ordered and slow to come in. Parts were replaced, but that didn’t fix it. Now it still won’t start, so they say, but I owe $800 for the parts they replaced, but today Pete Fowler, the service manager held the paperwork on my car in his hand while asking for $800 and he told me NO, I could not get a copy of the paperwork. I owed him $800 for all the work they did that didn’t fix the car and once I paid $800, I would need to pay another $100 to $120 to have it towed to someone who could probably fix it. He wants to send my Chevrolet to a Buick GMC Dealer, and no, he has no idea how much that place will charge because he still doesn’t know what is wrong with it and he has replaced all the parts he thought would fix it, but it still isn’t fixed. All this time I’ve been without a car, unable to work my part time job. Pete refused me a loaner car saying they don’t do loaners. I’m 67 years old, but I’m not stupid enough to pay for something that doesn’t work and I can’t even see the paperwork on? Also my car has been sitting unlocked every time I went by. The lights work on it. If I had a key, I’d try to start it. Also Pete went out of his way to get a Matthews Motors Auto Repair Credit Card for me, but I haven’t activated it. It is good for $700 and what he says he’s done, but refuses to share the paperwork on, costs $800. But the car is not working still, Pete says.  I’ve only put 5,000 miles on it in 14 months. I bought the car from them. I work part-time locally. Without being able to get to work, I may become homeless. I don’t mind paying for things, but I won’t pay for invisible, non-solution repairs. I need to be able to get to work and I think Matthews Motors wants to have the car repossessed and re-sell it. I don’t think they intend to repair it or have it repaired and returned to me. They’ve been callous in their treatment and they think I’ll charge $700 on a credit card they applied for for me so my car can be towed, at my expense, to someone they think might be able to figure out what will fix it, because Matthews Motors cannot diagnose the problem with my car. However, I should pay for the things they tried that didn’t work? And I have to pay the $800 for who knows what they did that didn’t work, before they’ll tow (at my expense) my car to someone hopefully more competent than they are.

Consumer’s Desired Resolution:

Tow my car at their expense to the place they think can fix it, since they’ve had it 17 days and cannot figure out what is wrong with it. I already paid to have it towed to Matthews Motors. Find out exactly what is wrong with my car and then only charge me for what fixed it, not all the things they replaced that they hoped would fix it. Put the old stuff back on, if it didn’t fix it when it was replaced. Get a final total amount it will cost to have my car in working order before expecting me to pay as I go for who knows what. I don’t trust them at all. 17 days of jerking me around saying first one thing and then the other was wrong with it and finally admitting they have no idea why it won’t start or what’s wrong with it, but their buddy in another town might be able to figure it out, but I have to pay to have it towed there after paying to have it towed to their service dept in the first place. And I have to pay for the things Matthews Motors did that didn’t fix the car before they’ll send it to someone they think can fix it is not acceptable.

BBB Processing

11/20/2017                web       BBB        Complaint Received by BBB

11/21/2017                EF         BBB        AB – Complaint Reviewed by Operator

11/21/2017                OTTO   EMAIL     Inform Consumer

11/21/2017                OTTO   EMAIL     Inform AB Business of Complaint

12/06/2017                OTTO   BBB        AB- No response to first notice to business

12/06/2017                OTTO   EMAIL     Consumer – Have You Heard From the AB Company

12/06/2017                OTTO   EMAIL     AB-Resend Complaint to Business

12/06/2017                              BBB        MORE INFO RECEIVED FROM THE CONSUMER : I was able to have the car towed at Chevrolet Headquarters expense to a respectable dealer. Parts that should have been working well had been replaced by Matthews Motors. The new repair shop is trying to figure out how to fix the damages to my car.

12/07/2017                WEB      BBB        RECEIVE BUSINESS RESPONSE : Our mechanics spent 15-20 hours trying to fix the cranking problem with Constance’s vehicle. They were unable to fix the problem. We discounted our service to cost, unfortunately in this situation nobody wins. Once the vehicle arrived at Deacon Jones (to be checked out), it started as the tow truck driver was unloading it. I have called Constance and am waiting for a response.

Sincerely,

Steve Matthews

President

12/07/2017                EF         EMAIL     Forward Business response to Consumer

12/07/2017                WEB      BBB        RECEIVED CONSUMER REBUTTAL : Steve Matthews at Matthews Motors has offered to rent a car for me for seven days while the other repair shop attempts to repair the car. The other place is replacing the pcm and then says they will have to backtrack over what Matthews Motors mechanics did to try to make sure everything is right before I get my car back. Matthews Motors charged me $802 for replacing a battery and whatever else they did that did not fix my car. I didn’t realize when I was talking to Steven Matthews that the rental car was to be his only response to my complaint. Matthews Motors had my car a total of 25 days. They said they didn’t have any loaners. For 25 days they held my car and replaced perfectly good parts with used parts. No, a one week car rental will not satisfy me. I am calling Enterprise and canceling the rental. I thought Steven Matthews was trying to do what was fair. Every other place I’ve spoken to says if their efforts do not fix the vehicle, they “eat” the costs. The customer is not charged. The new place, which is a GM certified repair shop, says the check engine light is on (it wasn’t before Matthews Motors worked on it) and the steering is rough (it wasn’t before Matthews Motors worked on it). One day when I called, Pete Fowler said they were working on the steering column and I told him then the car steered just fine. Why? Why mess with the steering column? Now it doesn’t steer smoothly. I don’t know what was done to that. No. I am not satisfied with a one week rental when they had my car 25 days without fixing it and when they replaced good parts with used parts. No. It’s not the response I requested and I’m not satisfied. I contacted Chevrolet Headquarters and THEY paid to have the car towed to a GM Certified Repair Dealer. If Matthews Motors had had their way, it would have cost me $120 to have it towed elsewhere. As it is, I had to pay $802 just to get them to release my car to another repair shop after they’d had it for 25 days without fixing it.

12/07/2017                EF         EMAIL     Forward Consumer Rebuttal to Business

12/08/2017                WEB      BBB        RECEIVED FINAL RESPONSE FROM BUSINESS : I believe my response to pay for a rental car was more than fair. Constance seemed to be pleased with this. We figured her car should be ready by then. They were delivering the rental to her.

12/08/2017                EF         EMAIL     Forward Final AB Response to Consumer

12/08/2017                WEB      BBB        RECEIVED CONSUMER’S ADDITIONAL RESPONSE : (The consumer indicated he/she DID NOT accept the response from the business.)

My car was repaired by Deacon Jones in Smithfield NC for $270 and ready Thursday afternoon, Dec. 7. I did not need the rental car and had already canceled it. Matthews Motors charged me $802 for repairs and replacement parts that did not fix my car. They claim they worked on it for hours, but I was at their lot four different times and the car was always parked in the back corner of the lot and did not appear to have been moved at all. I took pictures of its location. I think they should not expect me to pay for their repair attempts that did not fix my car. I paid Deacon Jones $270 and my car is running again. I did not realize when Steve Matthews was offering me a rental car that he thought that would resolve this problem. The problem is a charge of $802 for a car his company did not repair, and they kept the inoperable car for 25 days, and MADE ME pay $802 before they would allow it to be towed to another repair shop that was able to repair the car. The car had to be TOWED off Matthews Motors Lot. Matthews Motors said I had to first pay for their attempts at repairing my car at the exorbitant rate of $802 before they’d allow it to be towed somewhere else and IF they towed it for me, they wanted $120 more in towing fees. They charged $115 to tow it there in the first place which is very expensive for a 3 mile tow. They have tried to wring every penny out of me that they can and have given me nothing in return but almost a month of days of stress and emotional distress. Unless they cancel the charges for their attempts at fixing my car, I have no other recourse but a lawsuit against them. I do not owe them for not repairing my car. Twenty-Five days I was told first one thing and then another. Twenty -Five days they kept my car parked in the back corner of their lot and did not fix it. Twenty-Five days I did not have use of my car while they took parts off – perfectly good parts – and replaced them with used parts that did not fix my car. They did not return the new, good parts they took off my engine but said they didn’t have them anymore. No. A rental car I do not need for a week does not resolve this business’s mistreatment of me.

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Matthews Motors BBB Complaint

COMPLAINT ACTIVITY REPORT  Case # 11122975        Better Business Bureau

 

Consumer Info:    Corbett, Constance   Clayton NC

Business Info: Matthews Motors

11315 US Hwy 70-W Business

Clayton, NC  27520

Location Involved:    (Same as above)

Consumer’s Original Complaint :

Matthews Motors had my car 17 days. They have not fixed it but want $800 for their efforts, plus $100 to $120 to tow it to someone they say might fix

My car broke down mid day Nov 3. I called my regular mechanic who is the official tow truck driver for Matthews Motors. He said since their logo was all over the car, he had to tow it to their service dept.  Pete Fowler in Matthews Motors Service Department  called Nov 6 to say it would cost $544.58 to repair it. I told them to go ahead. I could afford that. It didn’t fix it. They needed to replace more parts, they said. Every day I got a different story. Parts were ordered and slow to come in. Parts were replaced, but that didn’t fix it. Now it still won’t start, so they say, but I owe $800 for the parts they replaced, but today Pete Fowler, the service manager held the paperwork on my car in his hand while asking for $800 and he told me NO, I could not get a copy of the paperwork. I owed him $800 for all the work they did that didn’t fix the car and once I paid $800, I would need to pay another $100 to $120 to have it towed to someone who could probably fix it. He wants to send my Chevrolet to a Buick GMC Dealer, and no, he has no idea how much that place will charge because he still doesn’t know what is wrong with it and he has replaced all the parts he thought would fix it, but it still isn’t fixed. All this time I’ve been without a car, unable to work my part time job. Pete refused me a loaner car saying they don’t do loaners. I’m 67 years old, but I’m not stupid enough to pay for something that doesn’t work and I can’t even see the paperwork on? Also my car has been sitting unlocked every time I went by. The lights work on it. If I had a key, I’d try to start it. Also Pete went out of his way to get a Matthews Motors Auto Repair Credit Card for me, but I haven’t activated it. It is good for $700 and what he says he’s done, but refuses to share the paperwork on, costs $800. But the car is not working still, Pete says.  I’ve only put 5,000 miles on it in 14 months. I bought the car from them. I work part-time locally. Without being able to get to work, I may become homeless. I don’t mind paying for things, but I won’t pay for invisible, non-solution repairs. I need to be able to get to work and I think Matthews Motors wants to have the car repossessed and re-sell it. I don’t think they intend to repair it or have it repaired and returned to me. They’ve been callous in their treatment and they think I’ll charge $700 on a credit card they applied for for me so my car can be towed, at my expense, to someone they think might be able to figure out what will fix it, because Matthews Motors cannot diagnose the problem with my car. However, I should pay for the things they tried that didn’t work? And I have to pay the $800 for who knows what they did that didn’t work, before they’ll tow (at my expense) my car to someone hopefully more competent than they are.

Consumer’s Desired Resolution:

Tow my car at their expense to the place they think can fix it, since they’ve had it 17 days and cannot figure out what is wrong with it. I already paid to have it towed to Matthews Motors. Find out exactly what is wrong with my car and then only charge me for what fixed it, not all the things they replaced that they hoped would fix it. Put the old stuff back on, if it didn’t fix it when it was replaced. Get a final total amount it will cost to have my car in working order before expecting me to pay as I go for who knows what. I don’t trust them at all. 17 days of jerking me around saying first one thing and then the other was wrong with it and finally admitting they have no idea why it won’t start or what’s wrong with it, but their buddy in another town might be able to figure it out, but I have to pay to have it towed there after paying to have it towed to their service dept in the first place. And I have to pay for the things Matthews Motors did that didn’t fix the car before they’ll send it to someone they think can fix it is not acceptable.

BBB Processing

11/20/2017                web       BBB        Complaint Received by BBB

11/21/2017                EF         BBB        AB – Complaint Reviewed by Operator

11/21/2017                OTTO   EMAIL     Inform Consumer

11/21/2017                OTTO   EMAIL     Inform AB Business of Complaint

12/06/2017                OTTO   BBB        AB- No response to first notice to business

12/06/2017                OTTO   EMAIL     Consumer – Have You Heard From the AB Company

12/06/2017                OTTO   EMAIL     AB-Resend Complaint to Business

12/06/2017                              BBB        MORE INFO RECEIVED FROM THE CONSUMER : I was able to have the car towed at Chevrolet Headquarters expense to a respectable dealer. Parts that should have been working well had been replaced by Matthews Motors. The new repair shop is trying to figure out how to fix the damages to my car.

12/07/2017                WEB      BBB        RECEIVE BUSINESS RESPONSE : Our mechanics spent 15-20 hours trying to fix the cranking problem with Constance’s vehicle. They were unable to fix the problem. We discounted our service to cost, unfortunately in this situation nobody wins. Once the vehicle arrived at Deacon Jones (to be checked out), it started as the tow truck driver was unloading it. I have called Constance and am waiting for a response.

Sincerely,

Steve Matthews

President

12/07/2017                EF         EMAIL     Forward Business response to Consumer

12/07/2017                WEB      BBB        RECEIVED CONSUMER REBUTTAL : Steve Matthews at Matthews Motors has offered to rent a car for me for seven days while the other repair shop attempts to repair the car. The other place is replacing the pcm and then says they will have to backtrack over what Matthews Motors mechanics did to try to make sure everything is right before I get my car back. Matthews Motors charged me $802 for replacing a battery and whatever else they did that did not fix my car. I didn’t realize when I was talking to Steven Matthews that the rental car was to be his only response to my complaint. Matthews Motors had my car a total of 25 days. They said they didn’t have any loaners. For 25 days they held my car and replaced perfectly good parts with used parts. No, a one week car rental will not satisfy me. I am calling Enterprise and canceling the rental. I thought Steven Matthews was trying to do what was fair. Every other place I’ve spoken to says if their efforts do not fix the vehicle, they “eat” the costs. The customer is not charged. The new place, which is a GM certified repair shop, says the check engine light is on (it wasn’t before Matthews Motors worked on it) and the steering is rough (it wasn’t before Matthews Motors worked on it). One day when I called, Pete Fowler said they were working on the steering column and I told him then the car steered just fine. Why? Why mess with the steering column? Now it doesn’t steer smoothly. I don’t know what was done to that. No. I am not satisfied with a one week rental when they had my car 25 days without fixing it and when they replaced good parts with used parts. No. It’s not the response I requested and I’m not satisfied. I contacted Chevrolet Headquarters and THEY paid to have the car towed to a GM Certified Repair Dealer. If Matthews Motors had had their way, it would have cost me $120 to have it towed elsewhere. As it is, I had to pay $802 just to get them to release my car to another repair shop after they’d had it for 25 days without fixing it.

12/07/2017                EF         EMAIL     Forward Consumer Rebuttal to Business

12/08/2017                WEB      BBB        RECEIVED FINAL RESPONSE FROM BUSINESS : I believe my response to pay for a rental car was more than fair. Constance seemed to be pleased with this. We figured her car should be ready by then. They were delivering the rental to her.

12/08/2017                EF         EMAIL     Forward Final AB Response to Consumer

12/08/2017                WEB      BBB        RECEIVED CONSUMER’S ADDITIONAL RESPONSE : (The consumer indicated he/she DID NOT accept the response from the business.)

My car was repaired by Deacon Jones in Smithfield NC for $270 and ready Thursday afternoon, Dec. 7. I did not need the rental car and had already canceled it. Matthews Motors charged me $802 for repairs and replacement parts that did not fix my car. They claim they worked on it for hours, but I was at their lot four different times and the car was always parked in the back corner of the lot and did not appear to have been moved at all. I took pictures of its location. I think they should not expect me to pay for their repair attempts that did not fix my car. I paid Deacon Jones $270 and my car is running again. I did not realize when Steve Matthews was offering me a rental car that he thought that would resolve this problem. The problem is a charge of $802 for a car his company did not repair, and they kept the inoperable car for 25 days, and MADE ME pay $802 before they would allow it to be towed to another repair shop that was able to repair the car. The car had to be TOWED off Matthews Motors Lot. Matthews Motors said I had to first pay for their attempts at repairing my car at the exorbitant rate of $802 before they’d allow it to be towed somewhere else and IF they towed it for me, they wanted $120 more in towing fees. They charged $115 to tow it there in the first place which is very expensive for a 3 mile tow. They have tried to wring every penny out of me that they can and have given me nothing in return but almost a month of days of stress and emotional distress. Unless they cancel the charges for their attempts at fixing my car, I have no other recourse but a lawsuit against them. I do not owe them for not repairing my car. Twenty-Five days I was told first one thing and then another. Twenty -Five days they kept my car parked in the back corner of their lot and did not fix it. Twenty-Five days I did not have use of my car while they took parts off – perfectly good parts – and replaced them with used parts that did not fix my car. They did not return the new, good parts they took off my engine but said they didn’t have them anymore. No. A rental car I do not need for a week does not resolve this business’s mistreatment of me.

 

Before the Day Has Worn

I’ve always been a morning person, but thought those days were gone since I no longer jump out of bed ready to start the day. I do, however, face each day like it’s a fresh start in life and enjoy the mornings and all the day’s possibilities.

Some days now I have plans; some days I don’t. Once in awhile there will be a “hangover” from yesterday . . . not the kind you get when you drink too much, but the kind where you tried to do something and didn’t get it finished. Yesterday was one of those days.

My car has been in the shop at Matthews Motors in Clayton NC for 25 days. They had done some repairs to it. They had replaced parts trying to fix it. They had not been successful. Last Friday I found a place that would help me with the car. Matthews Motors wanted me to pay them $800 for the repairs they did that didn’t fix the car and $120 to have it towed to some other place that might be able to actually fix it and make it start.

My car is (was?) a 2015 Chevy Sonic. It was a bright green and I’d had it fourteen months. I’d only put 5,000 miles on it. I’m that little old lady who mostly drives her car to church on Sundays.

I’d never seen a car do what that car did on November 3 in the parking lot of Walmart. I called my usual mechanic and he sent his tow truck to get it. When David popped the hood, we say battery acid coming out of the battery. He said “That’s not good.” Well, hell, I knew that. I expected him to tow it to Buck’s Auto Shop where I always take my cars when they need fixing. This car had been wonderful. I’d had absolutely no problems with it and it had been nowhere except once to get its oil changed. But David called Buck.  Buck told him not to bring it there. Buck is the official tow truck driver for Matthews Motors and he said because it was obvious the car came from Matthews Motors by all the logos they’d put on the car, he HAD to take it to them. Besides, he said, this was an electrical problem and he didn’t like working on those. I told David I didn’t want it taken to Matthews Motors. I’d taken a car to them before and yes, they fixed it, but two weeks later I was back in their shop with something else that wasn’t working on it. My son said perhaps they broke one thing while fixing another and I found Buck and his repairs lasted longer, so that’s where I went. I didn’t want my car taken to Matthews Motors, but it seemed that’s where David was determined to take it.

David drove me home and I sat and worried. Pete Fowler who is the Service Manager at Matthews Motors had told me since it was a Friday, they would not be able to even look at the car until Monday. I begged him to at least check it. He said NO.

Monday around noon, Pete called to tell me the battery needed replacing and it would cost $548.55. That seemed high to me. I told Pete batteries were warranted and since the car was barely two years old, the warranty should still be valid. Pete said “No, batteries don’t have warranties.” I should have told him right then and there to not touch my car and have it towed somewhere else. But where? So I agreed to pay his high price and he had said he’d call me when the car was ready that afternoon.

That afternoon Pete called and said he had put a new battery in the car, but it still wouldn’t start. They’d need to keep working on it. After having my car two and a half weeks, Pete called (I had called repeatedly checking on it and there was one more part they thought would fix it and they were replacing that today, he’d always say.) Pete said when he called that they could not get it running and he wanted to send it somewhere else to a different shop for them to work on it. He said he thought it was the pcm. That’s what I’m mentioned at the beginning when the battery didn’t fix it. Pete wanted $800 for what he’d done and $120 to tow the car to the new shop.

Did I mention I’m a senior citizen living on social security, which is not much money monthly? I told Pete I didn’t think I could afford that. Maybe I should just call the bank and have them come get the car. He said not to do that! He said they actually offered a credit card . . . a Matthews Motors credit card and he could apply for one of those for me. I was sure I wouldn’t qualify, so when he kept insisting he could get me some help with my bill, I said ok, try it. He kept me on the line and came back happy to tell me that I qualified for a $700 Matthews Motors credit card. He read out the card number to me. I told him I still had to come up with $220 and not to charge that card yet. A couple days later I got the card in the mail and it had a sticker on it for me to activate it. I didn’t do that.

I called the bank and said I could not make the payments because I hadn’t been able to work any and perhaps they should come get the car. I mentioned Matthews Motors and their incompetent service department. She asked if I wanted to set up a voluntary surrender at that time. I had never missed a payment and had been early with most of my payments. I told her no, not yet. I was only one day late when I was talking to her.

I contacted Chevrolet’s Headquarters to ask them if they knew what the problem might be. Had they had similar issues with their Chevy Sonics? They said it needed to be looked at by a Certified GMC Dealer and Matthews Motors was not certified. We talked about where to send it and I told them I didn’t have the $120 to have it towed. They said they would tow it for free, for me to pick out a place . . . one of their Chevy Dealers, and they’d get it towed there. So I picked out a place and played phone tag with everyone involved (except Pete) on Saturday.

By Monday morning I was back on the phone talking to Chevrolet Headquarters. She called the place I’d chosen to set up an appointment for me, and then gave me the number for their roadside assistance. She had me stay on the line while she called roadside assistance and then came back to say they would pick the car up around noon. I called Pete to see what the balance would be without the tow truck, since I’d found one for free, and I was having him tow my car elsewhere. Pete said he didn’t know and he’d call me back.

Meanwhile the tow truck driver called and said he had five different places that corresponded to the hwy address I’d given and exactly where was my car that needed towing? I told him Matthews Motors and he said he’d be there around noon to get it.

I knew, because Pete had told me, that no one could tow that car anywhere else until I had settled up with him. I drove down there and found out the bill was now $802. Pete said he could activate that card for me and got on the phone and did so, after I told him the 3 digit number off the back of it. While I was standing there waiting for Pete to do that, the tow truck driver came in. I saw where he worked and it turned out we had a mutual friend who also had worked there. He stood there leaning on the counter and watching and listening. Finally I got Pete paid, using the credit card and some of my own money. I went with the tow truck driver to show him where my car was parked. He drove off with it and I came back home and waited for the new service place to call me.

Late yesterday afternoon the new place called. He said it might take him a day or two, but he was looking into it and would get back to me, but to be patient because it might really be two days. TWO DAYS!! I’d already waited over three weeks. Two days sounded like heaven to me.

I don’t know if this is going to be something covered by warranty, so I don’t know if I can afford to have anything else fixed, but at least I feel like the place that has it now knows what they’re doing.

This day has just begun and like so many of them now, before they get what I call “worn”, I find I’m still a morning person, envisioning possibilities for the day.

My son in China has sent some Christmas gifts to me and the notice said they should arrive today. I would think this day should be spent putting up my small tree so I have somewhere to put those gifts when they arrive.

***************************************************

 

Appearances and Misperceptions

When I walk into a place of business, all they seem to notice is my wrinkles (age) and gender (female). This often leads them to treat me with less respect and to misjudge my abilities.

I am currently having problems with a business called Matthews Motors in Clayton NC. They sold me a car 14 months ago. It’s a 2015 and still has less than 40,000 miles on it, so you would think it would be dependable.

Well, on Friday, Nov. 3, 2017, that car stranded me at Walmart. I called my mechanic and he sent his tow truck. He is also the tow truck driver for Matthews Motors. He refused to take the car to his garage, because I had bought it from Matthews Motors (their logo was on it) and he said he HAD to take it to them.

What I saw was a battery spewing acid when he popped the hood. I figured they’d clean that up, replace the battery (and aren’t those things guaranteed for 3 years? Pete at Matthews Motors Service Dept said no, batteries are not guaranteed for three years.)

Anyway, on Monday, Nov 6, Pete called to tell me that the battery plus the cost of cleaning up the battery acid would be $544.58. I said I could afford that. Pete said they would call me Monday afternoon when the car was completed and send someone to pick me up to get it.

Monday afternoon Pete called and said the car still wouldn’t start and I needed a starter fuse box. It was not ready to go after all. They’d work on it tomorrow and surely get it fixed by then. That didn’t fix it either.

Today is November 11, 2017, and they STILL haven’t fixed my car although they’ve had it nine days.

Two of the people I’ve spoken with said it might be the pcm. The woman, Victoria, in the service department that I spoke to yesterday said they were trying all these other things to save me money because a pcm costs $500 to $600. I told her pcm’s are warranted up to 80,000 miles and my car has less than 40,000 miles on it. She seemed surprised that I knew that. What does she think I’ve been doing for nine days?

I happen to be a retired school teacher, who has a Masters Degree, and I’m also a member of Mensa. I’m sure none of those possibilities occur to them when they see an older woman walk into the Service Department of a Car Dealer. Also, my first husband worked on cars every weekend. Because I loved him and loved being with him, I spent hours, probably days, beside him having him explain the workings of car engines to me as he tinkered here and there with whatever car he was fixing.

So appreances can be deceiving and sometimes the lack of an open mind about who someone is that you’re dealing with might lead you to badly mistaken their abilities.

Just saying . . .

Feminists . . . Did They Get What They Wanted?

I was in college in the 1970’s and that’s when all those “feminists” were recruiting other women. I stood my ground. I enjoyed the relationship between men and women. I did not think they were “equal” but were complementary. No one appreciated my views.
This article, to me, says it all. I am so tired of seeing younger men kowtowing to women the way the feminists say females kowtowed to men back in the day.
If a wife can’t make her husband a sandwich, something is wrong in this world.
You’d better believe the housekeeper will make one for him. You saw how that worked out for Schwarzenegger and his “wife”. ha, ha.
What a world we live in:

NFL Protests

I’ve finally figured out why the NFL “take a knee” protests bother me so much.

Let me ask you one question. Could you do that at work? I could not. I would have been fired.

Work is your time that belongs to someone else. For the amount of money they pay you, you show up and do what you have promised to do for that money.

The NFL players have promised to show up and play football. That’s their job. They are in the entertainment business.

If they want to do politics, they need to find a way to do that when they’re not at work.

Yes, they have a right to protest anything they want to protest, but they do not have that right when they are being paid to work.

The National Anthemn is part of their “job”. They are “on the clock” when they are protesting, and that’s not allowed anywhere.

Some folks can’t even make a cell phone call while “at work”. Yet NFL players think they can do whatever they please. They don’t realize what working for someone else means.

They may be employed by someone besides the public, but the public, their “fans” can complain about them, as any customer can complain about an employee.

When my complaints at other places have fallen on deaf ears, I’ve taken my business elsewhere. When enough people do that, a business fails.

NFL is not too big to fail. If your company employees are bringing down your business, you need to let them go.

I’ll be glad when the owners and managers realize the public is right and their employees are wrong to be doing politics on company “time”.

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